General Terms & Conditions
Article 1: General
- These terms and conditions are applied to every agreement between Aerial Yoga Nederland and the client.
- By placing an order in our webshop, the client needs to apply with the General Terms and Condition of Aerial Yoga Nederland.
- Unless explicitly agreed otherwise, the applicability of other general terms and conditions is excluded.
- Aerial Yoga Nederland has the right to change this General terms and conditions and the content of the website.
Article 2: Definitions
In these General terms and condition these terms mean:
- The company: the natural or legal person who offers products and / or services to customers;
- Client: the person who has commissioned Aerial Yoga Nederland to deliver products or provide services.
- Day: Calendar day
- These General Terms and Conditions apply to all offers, orders and agreements with Aerial Yoga Netherlands. Accepting an offer and / or placing an order means that the customer agrees to these General Terms and Conditions.
Article 3: Offers and agreements
- All offers from Aerial Yoga Netherlands are valid while stocks last.
- An agreement between Aerial Yoga Nederland and the customer is established by the confirmation of the customer's order. This confirmation is made by means of a confirmation email.
Article 4: Prices and payments
- All communicated prices are in Euro's and including 21% VAT
- Payment can be made by means of Ideal or bank transfer.
Article 5: shipment
- After receiving your payment, your order will be shipped within 3 to 5 working days. If we need to from this, the customer will be informed about this within 1 to 2 days.
- The customer can have the order delivered at home or at another specified address. The delivery address is the address stated in the confirmation email from Aerial Yoga Nederland.
Article 6: Shipping
- Shipping above 95 euros is free in the Netherlands. For orders up to 95 euros, 6.95 shipping costs are charged.
- For shipping abroad, the shipping costs to the relevant country will be charged to the customer. You can request these rates by email, via email@example.com
- Aerial Yoga Nederland is not liable for loss and / or damage to the shipped products during shipment, regardless of shipping method.
Article 7: Cancelling
The customer can cancel the order free of charge within 24 hours by email. In the unlikely event that an article is out of stock, the customer will be informed by email. The customer then has the right to cancel the entire order free of charge. If the payment has already been received by Aerial Yoga Netherlands, it will be refunded within 14 days.
Article 8: Exchange and return
1. Mocht een product niet aan de verwachtingen van de klant voldoen, dan kan het product binnen 14 dagen na ontvangst van betaling aangemeld worden voor ruiling c.q. retournering. De klant dient hiervoor Aerial Yoga Nederland via email firstname.lastname@example.org to inform about which products he / she wants to exchange or return. NB: For products, the colors may differ from the colors shown on your monitor.
2. De producten die voor retour zijn aangemeld dienen binnen 14 dagen na aanmelding aan Aerial Yoga Nederland verzonden te zijn.
Please hold on to your evidence of shipment
The products must be returned unused and undamaged in the original packaging.
Wanneer er sprake is van een productmankement of wanneer wij een onjuist artikel hebben geleverd, zullen wij de door u gemaakte verzendkosten altijd terug betalen. Heeft u zelf een verkeerd artikel besteld of wilt u terugkomen op de aankoop, dan zijn de verzendkosten voor het terugsturen van de artikelen voor uw eigen rekening. Wij schatten dat deze kosten maximaal € 8,00 zullen bedragen.
Indien aan bovenstaande voorwaarden is voldaan, dan wordt het aankoopbedrag (exclusief verzendkosten) binnen 14 dagen na ontvangst van de retourzending op het bij ons bekende rekeningnummer teruggestort.
Article 9: Warranty
- Aerial Yoga Nederland guarantees that all products meet the usual requirements and are free from defects. This warranty is valid for a period of 30 days from the date of purchase.
- If a product does show defects within the warranty period of 30 days, Aerial Yoga Nederland will replace the product If exchange or repair is not possible, the customer will be informed about this and the purchase amount will be refunded within 7 days.
- The warranty does not apply if the defect is caused by improper use.
- The warranty lapses if the customer tries to repair the defect without consultation and / or has not followed the instructions for use.
Article 10: Complaints and liability
- Before shipping, the products are carefully checked by Aerial Yoga Netherlands. Should there nevertheless be complaints about an ordered product, the customer can make this known within 24 hours of receipt via email: email@example.com. Aerial Yoga Nederland will respond to the complaint by email within 7 days.
- Aerial Yoga Nederland will assess the complaint. If a complaint is well-founded, Aerial Yoga Nederland will reimburse a maximum of the purchase price plus the shipping costs for the return. Used items are not reimbursed.
- Aerial Yoga Nederland is not liable for damage caused by improper use of the product.
- Due to individual settings of screens, color deviations cannot be ruled out.
- Aerial Yoga Nederland is not liable for direct or indirect damage that arises after delivery, for whatever cause, at the customer or third parties.
Article 11: Privacy
- Aerial Yoga Nederland uses your personal information for the execution and settlement of your order.
- With your permission we use your data to inform you about workshops and possible promotions. If you no longer appreciate this, please let us know by sending an email to firstname.lastname@example.org. Your personal data will not be provided to third parties and Aerial Yoga Nederland will protect your data at all times and treat it confidentially.
Article 12: Copyright
- Without prior written permission from Aerial Yoga Nederland it is not permitted to reproduce, transmit or make this website available on a network in any other way.
Article 13: Applicable law and disputes
All legal relationships to which Aerial Yoga Nederland is a party are exclusively governed by Dutch law, even if it concerns an agreement with a customer who has his / her residence abroad. The applicability of the Vienna Sales Convention is excluded.
The parties will only appeal to the courts after they have made every effort to resolve a dispute by mutual agreement.
Data Aerial Yoga Netherlands:
Aerial Yoga Nederland
Retouradres voor pakketten
Janneke van Amelsvoort
1046 BD Amsterdam
Phonenumber: +31 (0)20 211 11 25
Aerial Yoga Nederland is registered with the Amsterdam Chamber of Commerce under:
Chamber of Commerce number: 69675368 VAT number: NL857963703B0